System status
Here you can always see the operational state of your app and the Usable platform — the current state of your own system, the platform components and any incidents affecting you. Answers the question „is it me or is it you?“ without contacting support.
Live preview — real view with sample data
M06 · System status
| Component | State | Latency (ms) | Last checked |
|---|---|---|---|
| Bauer & Co. | In progress | Record 3 | 06/06/2026 |
| Wolf Spedition | Done | Item 4 | 17/06/2026 |
| Roth Handel | Reviewed | Entry 5 | 28/06/2026 |
| Meyer GmbH | Open | Record 6 | 09/07/2026 |
| Kraus Logistik | In progress | Item 7 | 20/07/2026 |
Not a screenshot: the same interface you get in production.
What you see here
At the very top the traffic-light overview: how many components are operational, degraded or down. Below that, first your own app (is your backend reachable, how fast it responds, when it was last checked, availability over the last 90 days) and then the Usable platform components (website, control plane, provisioning, email, file storage). Every component carries a state: operational, degraded, partial outage, major outage or maintenance.
Reading incidents
Under „Incidents“ you find ongoing and past incidents. The most important filter is scope: „Platform“ affects all customers, „Your instance“ specifically affects your system. Each incident moves through the phases investigating → identified → monitoring → resolved and carries a severity. Open an incident to read its chronological history („14:02 identified …“) and to see which components are affected.
Where the data comes from
The status data is mirrored automatically from the Usable platform into your app; there is nothing to maintain here and nothing to edit. The same data is also available publicly at usable.software/status — so you can embed the status outside the app in your own channels.
Status or support?
„System status“ shows the operational state of the platform and your app, mirrored by us and read-only — not to be confused with „Helpdesk“, where your team runs its own support requests as tickets. If an incident affects you and you need help, reach us via Helpdesk/Support. For incidents that may involve personal data, Usable notifies you as the controller without undue delay (Art. 33(2) GDPR) so you can meet your own reporting deadline.
What's inside
- System status
- Incidents
- Incident
Fits together with
Other blocks from the same area.
Dashboard
The dashboard is your home screen: an operational overview of every area you have access to – a traffic light per area, numbers that need action, a 30-day due-date timeline and status distributions.
M02Settings
This is where your company's central settings live, used by all other modules.
M03Data import
Move your existing data into Usable effortlessly: upload a file (CSV; just save Excel as CSV), columns and the delimiter are auto-detected, duplicates flagged — then import.
M04Users
This is where you manage who has access to the app, what state each account is in (invited, active, deactivated) and which role and permissions each person gets.