Transport orders
Transport orders are the heart of your forwarding business – from intake through dispatch to delivery and invoicing, including cross-border across Europe.
Live preview — real view with sample data
M37 · Transport orders
| Order no. | Customer | Receiver city | Delivery | Price |
|---|---|---|---|---|
| DZ-5510 | Entry 5 | Record 3 | 09/06/2026 | Entry 2 |
| DZ-1042 | Record 6 | Item 4 | 20/06/2026 | Record 3 |
| DZ-2087 | Item 7 | Entry 5 | 01/07/2026 | Item 4 |
| DZ-3391 | Entry 8 | Record 6 | 12/07/2026 | Entry 5 |
| DZ-4408 | Record 9 | Item 7 | 23/07/2026 | Record 6 |
Not a screenshot: the same interface you get in production.
What you do here
Use „New order“ to capture the customer, sender and receiver with address and country, the pickup and delivery times and the cargo (description, weight, loading metres, packages). Under terms you record the Incoterm, goods value, freight price, the CMR consignment-note number and flag dangerous goods (ADR) or customs-relevant (non-EU) shipments. On the board you drag the order from New via Planned and In transit to Delivered – the status saves instantly. In one tap you confirm an order, mark it in transit, delivered or invoiced.
Tips
The work tabs “To dispatch”, “Pickup today”, “Deliver today” and “Overdue” walk you through the day; the KPI strip above the list shows open orders, backlog and open revenue. Two calendars separate pickup and delivery dates per location; overdue dates are marked in red. For shipments outside the EU (e.g. to Switzerland or the UK) set “Customs required”; for dangerous goods enable “ADR” so dispatch spots it immediately. Transport orders are a back-office/dispatch view with commercial fields – drivers receive their shipments via dispatch and delivery confirmation, not via this list.
Legal requirements
Dangerous goods (ADR, Directive 2008/68/EC): When you enable „Dangerous goods (ADR)“, document the UN class, the packing group (I/II/III) and – for tunnel transits – the tunnel restriction code. These details belong in the transport document; the driver needs a valid ADR certificate. CMR consignment note: Cross-border road transport must carry the international CMR consignment note; record the CMR number on the order. Customs for non-EU (Union Customs Code, Reg. (EU) No 952/2013): When you set „Customs required“ (e.g. Switzerland, UK), capture the EORI number, the HS / customs tariff code of the goods, the customs declaration number (MRN) and the customs reference, and attach the export accompanying documents. Retention: Transport, freight and customs records must be retained for the applicable commercial and tax periods – in Germany generally at least 10 years; customs records under Union customs law typically at least 3 years. GüKG / Mobility Package: For EU cabotage (max. 3 trips in 7 days) and cross-trade a posting declaration in the IMI portal is required – set “Cabotage” and record the declaration number; accompanying documents must be carried. Toll (German BFStrMG): Record the toll cost per order; it is relevant for costing and invoicing.
Items, costs & margin
On the order detail page, use “Shipment items” to record each item (packaging, packages, weight, dimensions, stackability, dangerous goods). Under “Costs & revenue” you add toll, waiting, surcharges and subcontractor charges as revenue or cost lines; together with sell and purchase price this yields the margin per order. “Stops & tours” shows the planned stops with actual times once the order has been placed on a tour in dispatch. The order number is assigned automatically and uniquely on creation when you leave the field blank.
What's inside
- Transport orders
- Delivery dates
- Pickup dates
- Transport order
- New order
- Set status
- Confirm
- Mark in transit
- Mark delivered
- Mark invoiced
- Mark planned
- Cancel order
Fits together with
Other blocks from the same area.
Dispatch
Here you plan tours: you distribute transport orders across driver, vehicle and day, and define each tour’s stops (pickups and deliveries) in the right order.
M39Delivery confirmation
Here you capture the proof of delivery (ePOD) for each transport order – recipient, status, signature, photos, location and time, straight from the field.
M51Work orders
Commissioned work packages for your own staff or external companies — from order through completion report to sign-off.
M52Tenders
Put work out to tender, collect bids and award the contract — to invited companies or publicly.